Syve collects data about you and your vehicle to provide our Service through our Hardware and using our Apps. This includes vehicle data gathered with our Hardware, personal information you provide as a user of our web interface or mobile applications, or when you send us an e-mail or submit a job application, information gathered while visiting our website, and personal information required for the processing of payments.
We will handle your personal information in order to comply with the contractual obligations we have under our agreement with you. We may also rely on our legitimate interest to handle your personal information (such as for administrative purposes, service improvement or to maintain a high level of security) or we will handle it as required by law.
Once connected to your vehicle, the Syve Box collects information about your vehicle, which is securely transmitted to our cloud service. Information collected by the Syve Box includes fuel consumption, GPS location, vehicle diagnostic information, and triple axis motion detection. This information enables us to provide you with insights, as well as accurate and fully tax-compliant mileage logs.
Syve takes comprehensive measures to ensure our platform, our customers, and their user data are safe from all cyber security threats. All communication through our web interface uses SSL/TLS for server authentication and data encryption. Even so, we cannot guarantee that a data breach will never occur. Any personally identifying information you elect to share on our web interface or in our mobile applications as a user will be at your own discretion.
Like many sites, we use "cookies" to collect information, including your IP address. Cookies are files with small amounts of data that are sent to your browser from a website and stored on your computer’s hard drive. Some of these cookies are used to target advertising to you using third party marketing services. The techniques our advertising partners employ do not collect personal information such as your name, email address or phone number.
Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. We use reports provided by Google Analytics to help us understand website traffic and webpage usage. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store and use this information. Use the following link to review their privacy policies and cookie opt-out procedures: http://www.google.com/analytics/learn/privacy.html.
We maintain information about you for as long as we provide services to you, and as long it is required for us to perform any related business activities. After your information is no longer necessary for our business purposes, we will destroy the information unless we have agreed with you that we should keep the information, or a court or administrative order is made to preserve the information, or if it is otherwise stipulated by law.
Syve personnel access user data in order to provide Services and customer support to our users. We have developed internal processes to govern the way our personnel accesses user data. Internal access to this data is supervised to ensure user privacy.
From time to time we may work with third parties in the operation of our business or to administer services on our behalf, such as processing payments or sending out newsletters. In these instances, we may share some user information required to perform said operation or service. Such third parties may be situated in a country outside of kenya. Of course, we will take all steps reasonably necessary to ensure that your personal information is at all times treated securely and in accordance with applicable data privacy laws.
Syve may also disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights. In the event of legal demands for user data, we will attempt to notify said user unless prohibited by law or court order.
We do not respond to Do Not Track requests.
We will on our own initiative, or upon the request of you, rectify, delete, or complete any personal information in the register which we find is incorrect, unnecessary, inadequate, or outdated. You have the right to have incorrect details revised under certain circumstances. Please send such requests to email@example.com specifying what you would like to modify.
We will respond and/or implement your preferences within 30 days of receiving your request. In order to provide any personal information to you, we will verify your identity and authenticate your access right before doing so.
You can also object to certain personal information about you being processed and request that processing of your personal information be limited. Please note that the limitation or deletion of your personal information may mean we will be unable to provide you with our Services. You also have the right to receive your personal information in a machine-readable format and have the data transferred to another party responsible for data processing.
We are committed to handle any request, complaint or concern that you may have about our use of your personal information in a fair and transparent way. If, however, you believe that we have not been able to assist with your complaint or concern, you may have the right to file a complaint with the data protection authority in your country (if one exists in your country) or supervisory authority.
Our site and services may contain links to and from the websites of third parties such as our partner network. If you follow the link to any of these websites, please note that these websites may have their own privacy policies and we do not accept any responsibility or liability for the websites or these policies.